Job Details

** Manager trainee Bullhead and Fort Mohave**

**Job Category****:** Operations **Requisition Number****:** MANAG001223 Showing 1 location **Job Details**

**Description**

Our **Assistant Managers** are essential members of our Management Team. In the absence of the General Manager, they are the leaders in the store. They are responsible for Safety & Legal Compliance, Sales, Operational Excellence, Customer Service & Problem-Solving.

* Delivers quality customer service while maintaining a safe workplace, efficient and productive workflow,

* Manages staff in all store departments

* Leads and directs the work of others

* Accesses and utilizes the computer based time and attendance system on a daily basis in order to control labor costs and adjust scheduling as needed for customer service and traffic flows

* Follows operational standards for cost control, waste reduction, quality, safety, and complete/ on-time service

* Follows policies in the areas of operations techniques, materials usage, shipping and receiving, capacity planning, scheduling, safety, customer satisfaction, employee relations and performance measures

* Provides leadership for problem resolution to facilitate faster improvements and improved working relationships

* Performs other related duties as assigned

Skills

* Demonstrated ability to lead people and get results through others

* Planning for Short/Long Term Objectives & Goals

* The ability to organize and manage multiple priorities

* Problem analysis and problem resolution at both a strategic and functional level

* Employee training and development

* Strong ability to interact in a positive manner with varying types of customers, both retail and commercial

* Excellent interpersonal and communication (written and verbal) skills

* Strong team player

* Commitment to company values

* Extensive knowledge of plant material and garden center merchandise and operations

* Reliable personal transportation

* Ability to follow directions as well as work independently to achieve goals and complete assigned tasks

* Ability to maintain positive relationships with stores and corporate employees at varying levels

* Ability to work outdoors in all types of weather

**Physical Aspects of the job**

* Frequently bending, twisting and rotating trunk, arms and legs

* Standing 100% of the time/walking 99% of the time/climbing 10% of the time

* Working with arms extended and bent constantly

* Frequently moving parts and stock weighing up to 35 pounds, 10 to 50 feet

* Occasionally moving parts and stock weighing up to 50 pounds; pushing and pulling

* occasionally

* Frequently moving merchandise weighing 10 to 25 pounds from floor to counter

* Occasionally moving and stocking overhead shelves with parts weighing 5 to 15 pounds

* Constant gross hand and finger dexterity; frequently grasping and manipulating

* Constant hand and eye coordination

**Skills**

**Preferred**

**Customer Service** *Advanced* **Product Knowledge** *Some Knowledge* **Reliability/ Dependability** *Advanced* **Problem-Solving & Initiative** *Advanced* **Microsoft Office: Excel, Word, Powerpoint** *Intermediate* **Communication Skills** *Advanced* **Safety Compliance** *Expert* **Education**

**Experience**

**Required**

**3 years:** Retail Management & Supervision